RETURNS
Gold Bahama complies with Australian Consumer Law and our products come with a Consumer Guarantee that ensures our products are sold without faults and are the same as described online.
We want you to love your Gold Bahama purchase; however, if you’ve changed your mind, you can return your items within 21 days of receiving your purchase.
ONLINE PURCHASES
- Returns must be lodged within 21 days of delivery date. Your purchase can be returned for a store credit or exchange for all full priced items that are unworn and in original condition.
Please note: Due to hygienic reasons, earrings cannot be returned.
- Returns aren't allowed for 'change of mind' on purchases of sale items, unless you require an alternative ring size, in which case a credit voucher will be issued. Returns are allowed for full priced items purchased during a storewide discount.
- If your jewellery matches the above conditions, have your order number ready and lodge a return by filling out the form below. Take the parcel to your local post office to ship and acquire an official shipping label over the counter.
- Return shipping costs, customs charges, govt taxes and duties for international & domestic orders are not covered by Gold Bahama.
- Once returns are received, they will be processed within 5 business days.
Need some help?
Our team of Gold Bahama jewellery experts can help to answer any questions or concerns.
Email: hello@goldbahama.com.au
Contact Us: Fill out the conatct form here
