SHIPPING
All orders are processed within 24 - 48 hours, Monday through Friday, and shipped via Australia Post.
Shipping Costs
- We offer free standard shipping on all orders over $150 and free express shipping on orders over $300.
- There is an option for express and standard shipping at the checkout.
- All orders get sent out via Australia Post which is fully trackable so you are able to track your order from dispatch to delivery.
- We also ship international.
Shipping Rates:
Australia Standard Shipping
- FREE on all AU orders over $150 AUD
- $9.90 AUD flat rate for AU orders under $150 AUD
Australia Express Shipping
- FREE on all AU orders over $300 AUD
- $14.90 AUD flat rate for AU orders under $300 AUD
International:
- $30 AUD flat rate on all orders. Please note that the customer is responsible to pay any duties or taxes.
ADDITIONAL INFORMATION
Returned parcels to sender:
If you refuse to pay duties and taxes or reject a parcel, return shipping and re-import fees will be deducted from your refund. Please note, these charges can exceed the original export cost.
Tracking your order:
Tracking details will be sent via email once your order has been dispatched. You can follow your shipment directly through Australia Post.
Urgent orders:
If you need your order urgently, please contact our team - we’ll do our best to prioritise production or dispatch where possible.